Privacy Policy
Last updated: July 4, 2026
This Privacy Policy explains how Oulata Store (“we”, “us”, “our”), operated by Voltara LLC, collects, uses and protects your personal information when you visit or make a purchase at oulatastore.com.
Who we are
Oulata Store is an online fragrance boutique operated by Voltara LLC. You can reach us at info@oulatastore.com or +1 866-384-3852.
Information we collect
When you place an order or create an account we collect your name, email address, phone number, shipping and billing address, and the details of your order. If you opt in to SMS updates at checkout, we also record your SMS consent status.
How we use your information
We use your information to process and deliver your orders, send you service messages about your purchase (such as order confirmations and shipping updates), respond to your questions, and meet our legal and accounting obligations.
Payments
Payments are processed by trusted third-party providers: WooPayments (Stripe), PayPal, Affirm, Afterpay and Klarna, as well as Bankily and Sadad for customers in Mauritania. Your card details are handled directly by these providers over encrypted connections — we never see or store your full card number.
SMS messages
If you tick the SMS consent box at checkout, we send transactional text messages only (order updates) through our SMS provider. Message frequency varies and message & data rates may apply. Reply STOP to unsubscribe or HELP for help at any time. See our SMS Policy for full details.
We send order-related emails to every customer. Marketing emails, such as our newsletter and VIP club offers, are sent only if you subscribe, via our email provider (Hostinger Reach). You can unsubscribe at any time using the link in any marketing email.
Cookies
We use essential cookies to keep your cart and checkout session working, plus small preference cookies that remember your chosen currency (USD/MRU) and language (English, French or Arabic). We do not use cookies to sell your data.
Sharing your information
We share personal information only with shipping carriers to deliver your order and with the payment and SMS providers listed above to complete your purchase. We do not sell or rent your personal data to anyone.
Data retention
We keep order records for as long as required for tax, accounting and warranty purposes. Consent records (SMS, newsletter) are kept while your consent is active and for a reasonable period afterwards as proof of consent.
Your rights
You may request access to, correction of, or deletion of your personal data at any time by emailing info@oulatastore.com. We respond to all legitimate requests within a reasonable timeframe.
Children
Our site is not directed at children under 16 and we do not knowingly collect personal information from them.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last revised. Significant changes will be highlighted on this page.